At Wild Hunter Store, we equip you with mission-ready gear, but we understand that sometimes field adjustments are necessary. This document outlines our tactical returns and exchanges procedure to ensure your complete satisfaction with our hunting and outdoor equipment.

MISSION PARAMETERS

You have 15 operational days from receipt of your gear to initiate a return or exchange request. All items must be in original, unused condition with all tags and packaging intact.

NON-RETURNABLE EQUIPMENT

The following specialized gear cannot be returned for safety and hygiene reasons:

  • AMMUNITION (all types)
  • ATTRACTANT products (opened or unopened)
  • BROADHEADS (used or opened packages)
  • ARCHERY equipment with signs of use
  • Personalized or custom-made items

TACTICAL RETURNS PROCEDURE

Step 1: Initiate Mission Request

Email our command center at [email protected] with your:

  • Order number
  • Item(s) for return
  • Reason for return

RETURN REQUEST TEMPLATE

Subject: Return Request – Order #[Order Number]

Body:
Command Center,

I request authorization to return the following item(s) from Order #[Order Number]:
– [Product Name], [Quantity], [Reason for Return]
Please provide return coordinates.

[Your Full Name] [Contact Email] [Order Date]

Step 2: Receive Return Authorization

Our team will respond within 24-48 hours with:

  • Return Authorization Number (RMA)
  • Shipping instructions
  • Return address coordinates

Step 3: Package and Ship

Securely package items with original packaging and include:

  • RMA number clearly visible
  • Copy of original invoice
  • Return form (if provided)

Ship to:
Wild Hunter Store Returns
5634 Kipling Parkway
Arvada, CO 80002 USA

Step 4: Mission Completion

Once received and inspected, we’ll process your:

  • Refund: To original payment method within 5-7 business days
  • Exchange: New item shipped within 1-2 business days

FINANCIAL EXTRACTION PROTOCOL

Refunds will be deployed to your original payment method:

  • Credit Cards: 5-7 business days after processing
  • PayPal: 3-5 business days after processing

Original shipping costs are non-refundable unless the return is due to our error.

EXCHANGE OPERATIONS

For gear exchanges:

  1. Follow standard return procedure
  2. Specify replacement item in your request
  3. We’ll ship the new item once the return is processed

Price differences will be charged/refunded as needed.

FIELD NOTES

  • We recommend using trackable shipping methods
  • Return shipping costs are the operator’s responsibility unless the item is defective
  • International returns may be subject to customs fees
  • Damaged or defective items require photographic evidence

CONTACT COMMAND

For extraction support or tactical inquiries:
Email: [email protected]
Operational Hours: 0800-1700 MST (Monday-Friday)

Wild Hunter Store reserves the right to refuse returns that don’t meet mission parameters. This protocol may be updated as operational requirements evolve.