At Wild Hunter Store, we understand that mission-ready gear needs to arrive on time and in perfect condition. This document outlines our tactical shipping procedures and field return protocols to ensure your complete satisfaction with our hunting and outdoor equipment.
SHIPPING OPERATIONS
Order Processing Time
All orders undergo tactical preparation within 1-2 business days of receiving your command (order).
Shipping Methods
We deploy your gear through two specialized channels:
- Standard Extraction (DHL/FedEx): $12.95 – Mission completion in 10-15 business days after deployment
- Free Recon (EMS): For orders over $50 – Mission completion in 15-25 business days after deployment
FIELD NOTE: Delivery times may vary based on operational conditions in your territory. Some remote areas in Asia and other regions may experience extended mission timelines.
Payment Methods
We accept the following forms of tactical funding:
- Visa
- MasterCard
- JCB
- PayPal
RETURN MISSION PARAMETERS
You have 15 operational days from gear receipt to initiate a return or exchange request. All items must be in original, unused condition with all tags and packaging intact.
NON-RETURNABLE EQUIPMENT
The following specialized gear cannot be returned for safety and hygiene reasons:
- AMMUNITION (all types)
- ATTRACTANT products (opened or unopened)
- BROADHEADS (used or opened packages)
- ARCHERY equipment with signs of use
- Personalized or custom-made items
TACTICAL RETURNS PROCEDURE
Step 1: Initiate Mission Request
Email our command center at [email protected] with your:
- Order number
- Item(s) for return
- Reason for return
RETURN REQUEST TEMPLATE
Subject: Return Request – Order #[Order Number]
Body:
Command Center,
I request authorization to return the following item(s) from Order #[Order Number]:
– [Product Name], [Quantity], [Reason for Return] Please provide return coordinates.
[Your Full Name] [Contact Email] [Order Date]
Step 2: Receive Return Authorization
Our team will respond within 24-48 hours with:
- Return Authorization Number (RMA)
- Shipping instructions
- Return address coordinates
Step 3: Package and Ship
Securely package items with original packaging and include:
- RMA number clearly visible
- Copy of original invoice
- Return form (if provided)
Ship to:
Wild Hunter Store Returns
5634 Kipling Parkway
Arvada, CO 80002
USA
Step 4: Mission Completion
Once received and inspected, we’ll process your:
- Refund: To original payment method within 5-7 business days
- Exchange: New item shipped within 1-2 business days
FINANCIAL EXTRACTION PROTOCOL
Refunds will be deployed to your original payment method:
- Credit Cards: 5-7 business days after processing
- PayPal: 3-5 business days after processing
Original shipping costs are non-refundable unless the return is due to our error.
EXCHANGE OPERATIONS
For gear exchanges:
- Follow standard return procedure
- Specify replacement item in your request
- We’ll ship the new item once the return is processed
- Price differences will be charged/refunded as needed
FIELD NOTES
- We recommend using trackable shipping methods
- Return shipping costs are the operator’s responsibility unless the item is defective
- International returns may be subject to customs fees
- Damaged or defective items require photographic evidence
CONTACT COMMAND
For extraction support or tactical inquiries:
- Email: [email protected]
- Operational Hours: 0800-1700 MST (Monday-Friday)
Wild Hunter Store reserves the right to refuse returns that don’t meet mission parameters. This protocol may be updated as operational requirements evolve.
